GHANA |
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Manager | Historical Background | Services | Overview
The Ghana Single Window (GCNet):
- Allows for the lodgement and exchange of data and standardized information which fulfills all regulatory requirements with a single administrative document for all Customs Regimes.
- Was established following
- concerns raised by Stakeholders on slow, cumbersome and expensive clearance procedures
- governments desire to facilitate trade and make Ghana the trade and investment hub in the West African sub-region.
- A Public Private Joint Venture Company was formed in November 2000 to manage the deployment.
- The first live customs declaration was processed in November 2002.
- Processing of Manifest and distribution
- Processing FCVRs and distribution
- Issuance and distribution of licenses, Permits and Exemptions by Regulatory bodies
- Electronic Valuation of Used vehicles
- Processing of Declarations and distribution
- Standard Declaration
- Head load Declaration (Simplified Declaration to capture activities of informal and/ or unregistered traders, Process eliminate Custom House Agents)
- Customs Release and Delivery Order
- Allows freight terminals and shipping lines to receive Customs electronic declaration advising them of cargo due for examination
- Allows shipping lines to send instructions to freight terminals advising them that cargo can be released
- Ship and Aircraft movement information over web portal
- Access to statistics by various Stakeholders using data mining tools
Objectives:
- Facilitate trade and clearance of goods through customs in a secured manner
- Enhance mobilization of trade related revenue for government
- Reduce malpractices associated with import/export trade
- Reduce transaction costs and delays trade operators encounter in clearing consignments through the ports
GCNet CONSISTS OF TWO COMPLEMENTARY SYSTEMS:
- THE TRADENET
An EDI platform for transmission of electronic messages between trade operators and Customs on one hand and other Regulatory bodies on the other
- THE GHANA CUSTOMS MANAGEMENT SYSTEM (GCMS)
An automated system for processing all Customs operations
How does it work?
- Data is submitted to the Tradenet electronically in EDI format
- Tradenet interfaces GCMS to all Stakeholders by exchanging EDI files
- Tradenet also interfaces Stakeholders amongst themselves
- GCMS enables customs to perform all necessary customs related processing
- All data is hosted at Customs headquarters
CURRENT STATUS
Stations connected
These process about 98% of total declarations
- Two Seaports (Tema and Takoradi)
- Kotoka International airport
- Four land borders
- Aflao on the Togo border
- Elubo on the Cote dIvoire border
- Kulungugu and Paga on the Burkina Faso border
BENEFITS
Importer/Exporter
- Faster clearance times
- More transparent and predictable processes
- Less bureaucracy
Customs
- Improved staff working conditions through upgraded infrastructure
- Substantial increase in customs revenue
- More professionalism
Government
- Substantial increase in government revenue. In the first year, import revenue grew by almost 50%. In subsequent years there has been an average growth of 23%
CHALLENGES
- Overcoming the human factor, institutional, attitudinal and infrastructural constraints required for a successful change management
- Ensuring high level of compliance among trade operators and declarants
- Overcoming the seeming reluctance of some regulatory agencies to interface with system to enhance trade facilitation
- Developing complementary electronic systems for other Trade related agencies (e.g. Port Cargo Management systems and MDA internal systems)
- Addressing infrastructural constraints especially at land borders.
Current system users
- Customs
- Port Authority
- Shipping Lines (55)
- Custom House Agents (700)
- Commercial Banks
- Freight Terminals
- Airport Freight Handling Operator
- Central Bank
- Oil marketing Companies
- Driver and Vehicle Licensing Authority
- Shippers Council
- Ministries, Departments and Agencies (28)
e.g. - Ministry of Trade - Ministry of Finance and Economic Planning - Revenue Agencies Governing Board - Standards Board - Food and Drugs Board - Ghana Investments Promotion Centre - Minerals Commission - Environmental Protection Agency - Free Zones Board - Statistical Service - Narcotics Control Board
LESSONS LEARNT AND CRITICAL SUCCESS FACTORS
- Strong support from government
- A balanced selection of complementary partners with unique strengths
- Absolute conviction by key players that project could work
- A financing model that is self- sustainable
It is possible to roll-out a complex system, with the right capabilities and approaches. The privatepublic sector partnership that was adopted has become a model for e-governance projects in Ghana.
Transit Tracking
Main Features
- Registration of Transit Vehicles and Importers Registration of Transit Vehicles and Importers
- Application of Seals to secure Cargo Application of Seals to secure Cargo
- Electronic processing of Transit Insurance Electronic processing of Transit Insurance Bonds Bonds
- Electronic tracking of cargo through GCMS Electronic tracking of cargo through GCMS and deployment of satellite tracking units
Transit- Satellite Tracking
Functionality : Information Matrix
Sub- consignment No Vehicle No Destination Declarant Entry / Exit Point Attached Flag Overdue Report Alerts Static Alerts Geo Fencing Available but undergoing testing. Functionality
Note:
System has been operational since 2002 and in continuous development
Has become a reference in the region
Benefits have been substantial in terms of increase in Government revenue and reduction in clearance times

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